{"id":17077,"date":"2024-01-11T09:18:41","date_gmt":"2024-01-11T09:18:41","guid":{"rendered":"https:\/\/workout-events.com\/backoffice-key-positions-in-the-events-industry-deputy-chief-operations-officer\/"},"modified":"2026-10-31T21:56:06","modified_gmt":"2026-10-31T21:56:06","slug":"backoffice-key-positions-in-the-events-industry-deputy-chief-operations-officer","status":"publish","type":"post","link":"https:\/\/workout-events.com\/en\/backoffice-key-positions-in-the-events-industry-deputy-chief-operations-officer\/","title":{"rendered":"#BackOffice Key positions in the events industry: Deputy Chief Operations Officer"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this new series of interviews to learn about the #Backoffice of <strong><a href=\"https:\/\/workout-events.com\/en\/\" data-type=\"link\" data-id=\"https:\/\/workout-events.com\/en\/\">Workout<\/a><\/strong>, we delve into the story and career of Mercedes Su\u00e1rez, the Deputy General Manager of Operations who has left her mark on the heart of our company.<\/p>\n\n<p class=\"wp-block-paragraph\">Born in Asturias, she always carries with her the warm and charming essence of her hometown: Salinas. Although she has lived in Madrid since an early age due to her father&#8217;s work, Mercedes has always escaped to her motherland (where all her family lives) whenever she has the opportunity to do so. In fact, it was there where she met her husband, also from Asturias, during a summer vacation in his homeland.  <\/p>\n\n<p class=\"wp-block-paragraph\">Mercedes also has a stellar professional career. With a degree in <strong>Psychology<\/strong> and a Master&#8217;s Degree in <strong>Human Resources<\/strong>, she has dedicated practically her entire working life to recruiting talent. From her beginnings in a private security company, where she acquired great people management skills, to working as a freelancer, selecting brilliant minds in the world of Computer Science and Mathematics.  <\/p>\n\n<p class=\"wp-block-paragraph\">Her path finally led her to Workout Events, where, after 8 and a half years of trajectory, she has held different roles until becoming part of the management team of the company.<\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-1 wp-block-paragraph\"><strong>At Workout, you\u2019ve gone from coordinating services to serving as Assistant General Manager of Operations\u2026 Please tell us about your career progression within the company.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">I started working in the <strong><a href=\"https:\/\/workout-events.com\/en\/catering-personnel\/\">Hospitality<\/a><\/strong> area: I had to set up services, coordinate them, talk to the customers&#8230;. <\/p>\n\n<p class=\"wp-block-paragraph\">After that, I was helping with administrative tasks and recruiting staff. However, as the company grew, I ended up dedicating myself 100% to Human Resources and eventually became the Director of the Staff Department.<\/p>\n\n<p class=\"wp-block-paragraph\">I&#8217;ve always been closely linked to the operations departments, and the natural evolution has led me to take on my current role.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-workout-events.png\" alt=\"Mercedes Su\u00e1rez, Workout Events\" class=\"wp-image-11132\" srcset=\"https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-workout-events.png 1024w, https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-workout-events-300x150.png 300w, https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-workout-events-768x383.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-block-paragraph\"><strong>What are your responsibilities?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">To sum up:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>I attend many meetings daily, mainly related to company management and decision-making.<\/li>\n\n\n\n<li>I monitor the status of each Operations department: whether there have been any incidents, the workload, unforeseen issues, etc.<\/li>\n\n\n\n<li>I\u2019m still involved with the <a href=\"https:\/\/workout-events.com\/en\/backoffice-key-positions-in-the-events-industry-staff-department\/\"><strong>Staff Department<\/strong><\/a>, supporting them with forecasts, recruitment processes, organization&#8230;<\/li>\n\n\n\n<li>Additionally, I supervise the management of the company branches.<\/li>\n<\/ul>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-3 wp-block-paragraph\"><strong>There&#8217;s always someone in your office!<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">In the end, 80% of my time is spent talking to people. Usually, the co-workers come to me with problems to try to find solutions, and occasionally, we also get great news. <\/p>\n\n<p class=\"wp-block-paragraph\">You could say that I&#8217;m the company&#8217;s psychologists.<\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-4 wp-block-paragraph\"><strong>What do you like the most about your job?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Mainly that I have a broader view of what a company is: I deal with financial, labor, and administrative matters&#8230; I love it because it allows me to keep learning and growing professionally.<\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-5 wp-block-paragraph\"><strong>And what about Workout?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">What I like most about this company is that everyone\u2019s opinion is heard. Everybody, regardless of their position, contributes in some way. <\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-6 wp-block-paragraph\"><strong>Tell us a funny anecdote you\u2019ve experienced in the company.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Some years ago, while I was interviewing a guy for a job, I fell to the ground. I don&#8217;t know if the chair broke or if I made a wrong move. Just imagine: I heard my colleagues laughing in the background, while the candidate didn\u2019t even get up or attempt to help me. I don\u2019t know if he was as shocked as I was or if he just didn\u2019t know how to react. I got up, said goodbye to him, and of course, we never hired him.    <\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-7 wp-block-paragraph\"><strong>Where do you see yourself in 5 years?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Professionally, I see myself growing in Workout in terms of learning. The goal is to keep improving every day. <\/p>\n\n<p class=\"wp-block-paragraph\">On a personal level, I hope things don\u2019t change much beyond my kids starting university. I really like my life as it is right now. <\/p>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-wo.png\" alt=\"Interview with Mercedes Su\u00e1rez\" class=\"wp-image-11129\" srcset=\"https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-wo.png 1024w, https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-wo-300x150.png 300w, https:\/\/workout-events.com\/wp-content\/uploads\/2024\/01\/entrevista-mer-suarez-wo-768x383.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-8 wp-block-paragraph\"><strong>What do you do in your free time?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">I like to travel to Asturias, go on excursions with family or friends, ski in winter, and of course, read a good book.<\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-9 wp-block-paragraph\"><strong>Any recommendations?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Anything by Jo\u00ebl Dicker. I love all of his books. <\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-10 wp-block-paragraph\"> <strong>Do you have any hobbies that would surprise people?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For the past three years, I\u2019ve been going to boxing in the mornings. I never thought I\u2019d get hooked, and I think it\u2019s the most surprising and unexpected thing I do right now.  <\/p>\n\n<p class=\"wp-block-paragraph\">I\u2019m also a big soccer fan. I\u2019ve traveled to many parts of Spain to support my team: the Sporting de Gij\u00f3n. Soccer is sacred in my house.  <\/p>\n\n<p class=\"has-ast-global-color-0-color has-text-color has-link-color has-medium-font-size wp-elements-11 wp-block-paragraph\"><strong>Which word identifies you?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">I think it\u2019s EMPATHY. At least, I would like the people around me to describe me as an empathetic person. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Mercedes is an example of dedication and passion for creating extraordinary experiences and spreading energy. Her journey from service coordination to general management reflects not only her professional ability but also her unwavering commitment to the company\u2019s essence and success. <\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Thank you for sharing these words with us, Mercedes!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this new series of interviews to learn about the #Backoffice of Workout, we delve into the story and career of Mercedes Su\u00e1rez, the Deputy General Manager of Operations who has left her mark on the heart of our company. Born in Asturias, she always carries with her the warm and charming essence of her [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":11126,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[149],"tags":[],"class_list":["post-17077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meet-the-team"],"acf":[],"_links":{"self":[{"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/posts\/17077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/comments?post=17077"}],"version-history":[{"count":3,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/posts\/17077\/revisions"}],"predecessor-version":[{"id":50565,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/posts\/17077\/revisions\/50565"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/media\/11126"}],"wp:attachment":[{"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/media?parent=17077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/categories?post=17077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/workout-events.com\/en\/wp-json\/wp\/v2\/tags?post=17077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}