Are you passionate about events and dealing with people? Have you thought about working as an event hostess or hostess?
At an event, the hostess is the first face that guests see, the person who conveys the image of the brand and the point of connection between the company and the attendees. For this reason, at Workout Events, we leave you a list of tips that make this public-facing job make the difference.
Keys to stand out as an event hostess
1. Be punctual
Punctuality is your calling card. It is not only courtesy, it is a reflection of your commitment and respect for your colleagues.
Usually, before starting the job, you will be called 15 minutes before so that you have time to change your clothes or receive a detailed explanation of what your duties will be. On the other hand, for an interview, arriving 5 or 10 minutes before the scheduled time will be enough.
2. Adaptability: essential to handle unforeseen events.
The pace of an event can be hectic and last minute incidents or changes may arise. There are times when you will have to wait, because the action, the client or the guests are late. At other times, the entire process will have to be brought forward.
Stay calm, be patient and always be available. Your ability to face unforeseen events with a smile and a proactive attitude will make you stand out.
3. The briefing: your roadmap
Before each event, you will receive a briefing or summary with all the information about the service. You will need to know where each room is, where the restrooms are, what time the coffee or lunch is… and, of course, what your functions will be and what the client’s objectives are. All these details will give you the necessary security to be decisive.
4. Transmits energy and enthusiasm
Energy is contagious! Therefore, as a hostess or hostess, it is essential that you convey positivity and enthusiasm throughout the event. In addition to improving your performance and making the job more fun, an energetic attitude will create a more pleasant atmosphere for attendees and reinforce the image of the brand you represent.
5. Uniformity, always at the ready
This is not the case with other professional profiles, but in the events sector, and even more so when working in front of the public, attention to image and details is a key factor. This goes beyond wearing a clean and ironed uniform.
While hostess agencies often have clear guidelines on appearance, it is critical to understand that the industry has evolved greatly. Companies are increasingly embracing diversity, moving away from classic standards of appearance. In fact, today, many clients are requesting profiles with a more alternative look: hostesses with visible tattoos, piercings, afro hair… What was unthinkable years ago is now valued as a reflection of authenticity and personality.
However, the image is expected to be neat and well-groomed, regardless of personal style. Therefore, it is common to request details such as natural makeup and hair up in women, or a trimmed beard in men, to project a coherent and professional image.
6. Communication
It’s not just what you say that matters, but how you say it. Speaking fluently, with a good tone of voice and clear expression is essential both for the job interview and for working at events as a hostess or stewardess.
As a customer service profession, you must be able to inform and resolve doubts effectively.
7. Conveys confidence with eye contact
Directly related to the previous point: looking your interlocutor in the eye is an essential tool in communication. It demonstrates security and self-confidence, necessary qualities for this type of professional profile.
8. Document yourself
Before you interview for a job or even start working at an event as a hostess or hostess, it is advisable to research about the company or client. Knowing what they do, their values and the types of activities they organize will give you a great advantage. It shows interest and will allow you to present your expertise in a more relevant and compelling way.
9. Teamwork
In the world of events, rotation is inevitable and therefore, you will change colleagues a lot. Being tolerant, collaborating and respecting others will be fundamental values in your day-to-day work, which, in addition to improving the work environment, will help you achieve your objectives.
10. Proactivity: don’t be afraid to take the initiative.
Being proactive means anticipating needs and solving problems before they become a real obstacle. Although unforeseen events may arise during events, the important thing is to have the ability to resolve them quickly and efficiently.
Mistakes to avoid as an event hostess
If you are thinking of working as an event hostess or hostess, don’t miss the list of behaviors you should avoid so as not to compromise your professionalism:
- The cell phone, a totally forbidden distraction. During the event, your attention should be 100% on your duties. Using the phone for social networks, personal messages or calls that are not related to work gives an image of lack of commitment.
- Arriving late or taking breaks without permission. Unpunctuality and unannounced breaks can affect the organization of the event and show a lack of respect for the client and your colleagues. Discipline is essential to ensure that the entire team functions in a coordinated manner.
- Failure to serve customers properly. All attendees deserve to be served with kindness, respect and professionalism.
Join our team of event hostesses!
Now that you know what’s behind this beautiful profession, we encourage you to take the next step. At Workout Events, we are not only looking for event hostesses: we are looking for the talent, professionalism and passion that make the difference in the services in which we participate.
If you would like to work as a hostess or stewardess at exhibitions, trade fairs, award ceremonies, music festivals or sporting events, don’t hesitate!
Register on our app for Android, iOS or on the job portalcomplete your profile and start working in top level events.
