#BackOffice Key positions in the events industry: Staff Department

Entrevista Carlos Vazquez Director RRHH Workout Events

En el mundo de la gestión de los recursos humanos, encontrar a un líder que combine pasión, vocación y autenticidad es un verdadero tesoro. En esta entrevista, tenemos la oportunidad de conocer mejor a Carlos Vázquez, el madrileño que reúne todas estas cualidades y que actualmente dirige el departamento de Recursos Humanos de Workout Events.

After studying Labor Relations, Human Resources and PRL, Carlos began his career approximately 10 years ago managing work teams at Workout as Personnel Coordinator in the Assembly department. He remembers that time fondly, as he associates it with personal effort and constant learning.

Over time, he found his place in the Staff department, where he has managed to turn his passion for connecting with people into a profession that helps others to shine.

Thank you for taking a few minutes, Carlos. First of all, could you explain to us what the Workout Staff department does?

We are mainly in charge of recruiting talent to work in different types of events throughout Spain. In addition, we manage staff vacations, time control, take care of contact with workers and inform them about our work methodology.

What kinds of professional profiles are most in demand in the events industry?

En Workout trabajamos con más de 50 categorías profesionales, aunque las más demandadas a día de hoy son las especializadas en Montaje y en Logística: personal de altura, auxiliares de montaje, runners que puedan mover mercancía de un punto a otro…

Is it possible to build a career working in events, or is it more for temporary jobs?

Both options are available, but it depends on the individual’s aspirations.

At Workout, we offer real opportunities for professional growth, and that’s the message we want to send to all candidates who want to be part of this great team.

You are certainly the best example of this. What are the essential qualities that a candidate must have to work at Workout?

Be himself or herself at all times. From my experience, what is most valued is sincerity, commitment and the desire to develop professionally.

Carlos Vazquez HR director Workout

What should a CV include to get the job?

It’s essential that the CV: is well-written, includes all contact information, and clearly reflects the candidate’s work experience and/or education.

Recruiters also pay close attention to the duration of previous jobs and the gap between each work experience.

Can you tell us how the Staff department promotes workplace inclusion?

La metodología de trabajo de Workout está alineada con nuestra política de RSC y, en el ámbito socioeconómico, colaboramos con distintas asociaciones y fundaciones para fomentar la inclusión laboral de distintos colectivos. Algunos de estos colectivos son:

  • Young people who have never been given the opportunity to enter the labor market. They bring the enthusiasm and the desire to be part of this great team.
  • Profiles with a lot of experience but with different handicaps such as age. They provide the necessary wisdom to carry out the daily work.

While it’s not common for clients to request this type of personnel, they are interested in learning about our inclusion capabilities and how these groups could be hired.

In any case, our philosophy is to form teams with people who, despite their different backgrounds or circumstances, add value to the company.

What challenges does the Workout Staff department currently face?

On the one hand, it is becoming increasingly difficult to recruit personnel, so we are working to automate processes and find new ways of communication. One example is the development of the Workout Events appapp, which allows us to contact candidates quickly and efficiently.

Another major challenge is to enhance the value of hiring professional staff for events. Unfortunately, it is very common for clients to seek to reduce costs, adjusting the personnel budget as much as possible, even though they know that the skills and experience of professionals add significant value.

Investing in qualified personnel ensures the quality and success of the event, as well as contributing to the prestige and positive reputation of those who organize it. For this reason, at Workout we advocate the professionalization of the sector, optimal working conditions and compliance with regulations.

Now let’s talk about you. What do you consider to be the strengths that have led you to become Workout’s Human Resources Director?

Constancy, perseverance and, above all, teamwork. I think that, throughout all these years, what I would highlight the most is the great support I have received from my colleagues.

Equipo de Staff reunido en Workout Events

Do you remember any interesting anecdotes from recruiting staff for the company?

A few years ago, a client urgently asked us for a person who could play the koto. It is a rather unusual request, since the koto is an ancient stringed instrument from Japan. We went to Rome with Santiago to find someone who could play the koto… I seem to remember that there were only 4 people in all of Spain who knew how to play it.

After the effort of studying everything about the instrument, researching koto specialists in our country, and convincing one of those 4 people to take the job… the client canceled the event.

Now we laugh about it, but at the time, it was quite a letdown!

What is the word that most identifies you?

SELF-CRITICAL. On a professional level, I am a perfectionist and I try to demand as much as possible of myself because my colleagues deserve my best. On the other hand, on a personal level I am much calmer.

What do you usually do in your free time?

I enjoy swimming, traveling, going to the beach, and spending time with my friends… the usual hobbies for a 34-year-old!

Carlos is a bit shy when talking about himself, but he thrives on building relationships, working with people, and discovering the talent in each of them.

He feels Workout as a home, where he continues to grow both personally and professionally nowadays.

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